System status
Recorded status for the BrightPath service.
Every five minutes, a monitor on Cloudflare’s network checks BrightPath sign-in and the backend on the new platform, the service the BrightPath app uses in private testing. Days before September 26, 2026 come from the previous system, which was checked from Montréal and retired on September 25, 2026.
Latest recorded check
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Reading the recorded checks.
Last checked
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Last 24 hours
Response time
How long BrightPath sign-in and the backend took to answer the monitor. Both are checked at the same time. This chart starts with the new monitor.
Latest—
Average—
95th percentile—
Samples—
24 hours agoNow
Recorded checks
90-day check history
Each square is one day. A striped square means part of that day’s scheduled record is missing. Days before September 26, 2026, left of the dark line, are the record of the previous system (retired September 25, 2026), kept as it was recorded. They do not describe the new platform.
OperationalDegradedUnavailableUnable to verifyNo recorded historyNew monitor starts (September 26, 2026)
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Incident notices
No published incident notices.
The check history still shows unsuccessful or unverified checks where they occurred. A published notice would add confirmed scope and follow-up.
Planned maintenance
Nothing scheduled.
Maintenance that may affect BrightPath sign-in or the backend will be listed here with its expected window.
What is measured
A service check, not a promise about every feature.
Every five minutes, the monitor sends three small requests to BrightPath on the new platform: the sign-in service’s health check, a database request that is answered without returning any data, and a request to a server function that turns it away before doing anything. It records whether each one answered as expected and how long the check took. It does not sign in and never reads clinic or patient information. The monitor runs on Cloudflare’s network, which runs scheduled checks wherever it has capacity, not from one fixed city.
The recorded check completed and both monitored services answered.
One of the two services did not answer, or the check took longer than four seconds.
A monitored service did not answer successfully during the recorded check.
The monitor could not establish service health. This is not automatically a confirmed outage.
A scheduled five-minute check has no saved result in the monitoring record.
End-to-end time for the external status check, not the speed of every BrightPath screen.
Product availability
Service health and product stage are different.
A healthy service can still be private or unfinished. These labels describe what people can use today.
Marketing websitePublic product information and trust pagesOperational
iPhone and iPad appThe clinic app for staff, tested by invited testers with test data onlyPrivate testing
Mac appThe next app after iPhone and iPadPlanned
Web app for clinic staffNot built; considered later if clinics need itPlanned
BrightPath OSOptional managed clinic environmentPaused
Public API and integrationsCustomer-facing integration accessPlanned
View product-stage data as JSON
Something does not match your experience?
Send the time, page, device, and error you saw. Do not include patient information, passwords, or access tokens.
Contact BrightPath